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Website Privacy Policy KEO and Allied Practices

 

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Last Update: February 8, 2026

 

Introduction: This Website Privacy Policy explains how KEO International Consultants and its affiliated and allied practices (together, “KEO,” “we,” “us,” or “our”) collect, use, disclose, and protect personal data when you visit or interact with our websites and online services. It is designed to meet applicable data protection requirements in the GCC (including UAE, Bahrain, Oman, Saudi Arabia, Qatar, Kuwait, Jordan), the United Kingdom, Ireland, and the European Union/EEA.

Who we are and scope: This policy applies to websites operated by KEO International Consultants and its affiliates and allied practices (collectively, the “Websites”), including keo.com; insiteinternational.com; c-quest.com; blackmule.com; optimaglobal.com; and other subsites we operate. The data controller for your personal data is represented by the KEO entity that operates the Website you are using or with which you interact. Contact details are provided in the “How to contact us” section.

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Children’s data: Our Websites are not intended for minors (age as defined by applicable local law). We do not knowingly collect personal data from minors.

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What personal data we collect: We collect personal data you provide directly and data collected automatically through your use of the Websites.  

  • Information you provide: Identification and contact details (such as name, email, phone number, company, role), content of inquiries or feedback, and any information you choose to submit via forms, downloads, event registrations, or applications.

  • Technical and usage data: IP address, device identifiers, browser type and settings, operating system, language, pages viewed, links clicked, referring/exit pages, timestamps, and similar usage data collected via similar technologies explained in our Cookie Policy [use hyperlink].

  • Marketing preferences: your choices concerning newsletters, events, and updates where applicable.

 

Why we use your personal data and what are the legal bases to do so: We process personal data for the following purposes:

  • To operate, secure, and improve our Websites, including analytics, troubleshooting, and performance monitoring.

  • To respond to your inquiries, provide requested information, and manage relationships with prospective or existing clients, suppliers, and partners.

  • To tailor content, communications, and preferences where you have consented or where permitted by law.

  • To comply with legal and regulatory obligations and to establish, exercise, or defend legal claims.

  • To protect our rights, users, systems, and the integrity of our services.

 

Legal bases vary by jurisdiction and may include your consent (e.g., for non-essential cookies or marketing), performance of a contract or pre-contract steps (e.g., when you ask us to contact you), compliance with legal obligations, and our legitimate interests (e.g., website security and balanced analytics), provided those interests are not overridden by your rights and freedoms. Where consent is used, you may withdraw it at any time as described in this policy and the Cookie Policy.  

 

How we share personal data: We may share personal data with:

  • KEO group entities and allied practices for internal administration, website operations, and to respond to your requests.

  • Service providers who support our Websites and operations (such as hosting, security, analytics, communications, and professional advisors) under appropriate contractual safeguards.

  • Authorities, regulators, courts, or counterparties where required by law or to protect rights and safety.

  • Successors or assigns in the context of a reorganization, merger, acquisition, or corporate transaction.

 

International transfers: Given our global operations, your personal data may be transferred internationally. Where required, we implement appropriate safeguards, which may include adequacy decisions, standard contractual clauses, binding corporate rules, or other mechanisms recognized under applicable law. In the GCC, we also apply safeguards recognized by local data protection laws.

 

Data security: We implement technical and organizational measures appropriate to the risks, which may include encryption, access controls, authentication, secure hosting, monitoring, and staff training. Although we take reasonable steps to protect personal data, no method of transmission or storage is completely secure.

 

Data retention: We retain personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, regulatory, tax, accounting, or reporting requirements. When no longer needed, we will delete or anonymize data in accordance with our retention procedures and applicable law.

 

Your rights: Your rights depend on where you are located and applicable law, but may include the right to:

  • Access and obtain a copy of your personal data.

  • Rectify inaccurate or incomplete data.

  • Erase personal data in certain circumstances.

  • Restrict or object to processing, including objection to direct marketing at any time.

  • Data portability (to receive data in a structured, commonly used, machine-readable format and transmit it to another controller) where applicable.

  • Withdraw consent where processing is based on consent, without affecting prior lawful processing.

  • The right to lodge a complaint with a competent supervisory authority.

 

To exercise your rights, please contact us using the details below. We may request information to verify your identity before responding.

 

Marketing: We may send you updates or invitations consistent with your preferences and applicable law. You can opt out at any time by using the unsubscribe link in emails or contacting us.

 

Links to third-party sites: Our Websites may link to third-party sites and services with their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies.

 

To complain If you have concerns about our handling of your personal data, please contact us first so we can seek to resolve your concern. You may also have the right to complain to your local supervisory authority. Contact information for authorities varies by jurisdiction.

 

Changes to this policy: We may update this policy to reflect legal, technical, or business developments. The “Last updated” date indicates when this policy was most recently revised.

 

How to contact us:

 

Please use our website contact form for region-specific or entity-specific requests and indicate the Website you visited and your jurisdiction.

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